Customer Reviews

We pride ourselves on our high standard of customer service

But don't just take our word for it, read our customer reviews below.

Sam Parsons
Great customer service very friendly staff, great deal on the car purchased would definitely buy from here again.
Ben Rowntree
Found everyone very helpful and a thoroughly enjoyable experience!
R Clay
Fair negotiations, polite staff, found what we were looking forward. Great service.
Claire Finnlay
So very happy with the service! Thank you Lucie!
Gareth Baker
Quick and easy to deal with. Car was spot on and everything they said they would do was done thanks again
Steven Budge
2 nd car bought Brilliant customer service lovely to buy from and very understanding would defiantly recommend and be back in near future
Jess Osborne
Me and partner saw the car we wanted online saw called to make an appointment. We went down later that afternoon and the car was out ready and clean. We looked around at the car and made sure our child sit fit. We were then able to test drive the car. Got back to the dealership and were happy, and the staff looked after us. Lucie was our sales exec and she sorted our finance on the day and we picked the car up the next day.

Faultless service and friendly staff. Happy customers and highly recommend.
Jess Osborne
Me and partner saw the car we wanted online saw called to make an appointment. We went down later that afternoon and the car was out ready and clean. We looked around at the car and made sure our child sit fit. We were then able to test drive the car. Got back to the dealership and were happy, and the staff looked after us. Lucie was our sales exec and she sorted our finance on the day and we picked the car up the next day.

Faultless service and friendly staff. Happy customers and highly recommend.
Jess Osborne
Me and partner saw the car we wanted online saw called to make an appointment. We went down later that afternoon and the car was out ready and clean. We looked around at the car and made sure our child sit fit. We were then able to test drive the car. Got back to the dealership and were happy, and the staff looked after us. Lucie was our sales exec and she sorted our finance on the day and we picked the car up the next day.

Faultless service and friendly staff. Happy customers and highly recommend.
Jess Osborne
Me and partner saw the car we wanted online saw called to make an appointment. We went down later that afternoon and the car was out ready and clean. We looked around at the car and made sure our child sit fit. We were then able to test drive the car. Got back to the dealership and were happy, and the staff looked after us. Lucie was our sales exec and she sorted our finance on the day and we picked the car up the next day.

Faultless service and friendly staff. Happy customers and highly recommend.
Jess Osborne
Me and partner saw the car we wanted online saw called to make an appointment. We went down later that afternoon and the car was out ready and clean. We looked around at the car and made sure our child sit fit. We were then able to test drive the car. Got back to the dealership and were happy, and the staff looked after us. Lucie was our sales exec and she sorted our finance on the day and we picked the car up the next day.

Faultless service and friendly staff. Happy customers and highly recommend.
Jess Osborne
Me and partner saw the car we wanted online saw called to make an appointment. We went down later that afternoon and the car was out ready and clean. We looked around at the car and made sure our child sit fit. We were then able to test drive the car. Got back to the dealership and were happy, and the staff looked after us. Lucie was our sales exec and she sorted our finance on the day and we picked the car up the next day.

Faultless service and friendly staff. Happy customers and highly recommend.
Jess Osborne
Me and partner saw the car we wanted online saw called to make an appointment. We went down later that afternoon and the car was out ready and clean. We looked around at the car and made sure our child sit fit. We were then able to test drive the car. Got back to the dealership and were happy, and the staff looked after us. Lucie was our sales exec and she sorted our finance on the day and we picked the car up the next day.

Faultless service and friendly staff. Happy customers and highly recommend.
Jess Osborne
Me and partner saw the car we wanted online saw called to make an appointment. We went down later that afternoon and the car was out ready and clean. We looked around at the car and made sure our child sit fit. We were then able to test drive the car. Got back to the dealership and were happy, and the staff looked after us. Lucie was our sales exec and she sorted our finance on the day and we picked the car up the next day.

Faultless service and friendly staff. Happy customers and highly recommend.
Lucy Weaver
Great service, all staff were friendly and very willing to help. Would buy from ivy bridge trade centre again.
kurtjourneaux .
Great service. Lucie helped me find the car I wanted during he own time and kept me updated with everything that came into the store I would be interested in!
Catherine Bassett
Excellent customer service. Very helpful staff and reassuring. Lucy was very informative and knowledgeable. Highly recommend.
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spence watts
I have bought two cars from this place now over the years. What you see is what you get. Cars that can have faults, at rock bottom prices. Really helpful staff and I would highly recommend them if you want a cheap motor that might need a bit of TLC.
Graeme Ross
Great service very friendly staff looked after us, Really good deal on son's first car
Peter England
Found this dealer via cargurus but contacted them more than once to change the vehicle that i wished to view. The dealer was both polite and patient with my change requests and I eventually purchased an excellent example a Peugeot 207. There was some negotiation on the price and part-exchange and although I would have liked a longer warranty than two months I feel that the price we agreed was fair and am very happy both with the car and the service from Lucie and Ali. Both were pleasant and efficient and the vehicle was serviced and had a valet before my pickup. The final paperwork was quickly completed, including the online tax. It will be two or three years before I need a replacement but I intend to use Ivybridge again!
Paul
Good selection of trade price cars
jordan morgan
Brilliant service and friendly staff
Dotty Lizzy
We have just made a deposit on a lovely car from this place! The staff were very friendly and helpful. We were given all the space we wanted to have a really good look at the car, without anyone waiting over us, which was a really refreshing experience! It helped us feel like we could actually check out all the things we wanted to check, without feeling the pressure to skip anything. We were given clear directions (as we're not from that area) to have a test drive that let us experience a range of speeds and levels. The initial paperwork was smooth and speedy and it was good to see that we got a full 2 months warrenty. Good experience and would definitely reccomend!
pauline williams
We bought a freelander 3 months ago. Have only needed to contact them once about how to replace a rear light bulb Although they didn't need to, they replaced it for us. When we took it back they checked the brakes and found them needing some attention and they sorted them out too. Lucy sorted out everything and was brilliant. Would not hesitate to return. Pauline & Tim
Leah Cox
Got my car through Simon. What an easy experience. I have had nothing but problems with cars but Simon shown me a car and I drove it away the next day with no problems. Definitely 100% recommend!
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Daniel Minchington
Went to look at a VW Polo at Ivybridge Trade Centre today. Lucie was great, helpful, knowledgeable, approachable. She had time to talk to us about the car and we purchased the VW Polo at a fair price, so easy. This is actually the second car we have purchased from them, so they are obviously doing something right! Excellent. Thank you
Drew Dogs
Have just bought my 4th car from Simon,a Mazda 6 and his team and in my opinion they are the BEST and I wouldn't go anywhere else!!!!
Great choice, great cars. amazing staff and brilliant service

Gary
phill cheal
Travelled for 6 hours and very pleased with car was worth the journey-got a great BMW 330, staff very helpful
jon grant
Brilliant, very helpful staff and process was straightforward, thanks Luc
Jane Richard
Everyone was very helpful.Good experience.
Martin Cocks
We recently bought a van from the guys at Ivybridge trade centre.
They were extremely helpful throughout every stage of the purchase, and gave a good price on our part exchange.

We would highly recommend and will be using them again in the future. Keep up the great work guys
Stephen Braine
Struggles to find a car and Lucie had helped me find one instantly. Car was ready very quickly. Accepted a px and helped me with after sales care. Wouldn't go anywhere else but here in the future. Highly recommend!!
Jamie Harper
Very happy with my choice of car. Very happy with the service from Lucie! Not a pushy sales person at all and was very knowledgeable about the up keep of my car and various products I can use and even helped me tax my car to drive away
Michael Hill
Lucie was very helpful and professional as well as very knowledgable about the BMW I purchased !!
5 stars to the trade centre !!
John&Fiona Warman
I just felt it appropriate to add further to the review I posted recently with regards to our recent dealings with the guys at Ivybridge Trade Centre. Our most beautiful new acquisition struggled to start last week and you might imagine my initial concern. Such a beautiful car and with an issue. With it having a Yuasa battery installed I drove our car to the Yuasa centre to be checked through. They coupled up their very latest computerised monitoring equipment and then told me to start the vehicle. Within seconds I was informed the battery was at 60% efficiency as was the original starter motor, tired he said and both things most normal to degregate. I contacted Simon at Ivybridge Trade Centre who immediately told me not to worry and get the car to my nearest and trusted repair garage and he would sort affairs out from there. A new battery and starter motor later, true to his word, affairs sorted out by Simon. This simply has to be our best experience in buying a used motor car in 45 years of motoring. Absolutely sterling service, thanks guys, a credit to the motor industry.
John and Fiona Warman
Margaret
I cant thank the staff enough for there help and kindness in getting me a car and making sure that everything was perfect for me to take the car of my choice home without any worries. from start to finish they were excellent and thank you so much.
Margaret
Mr & Mrs Warman
We would like to say a massive thank you to everyone at Ivybridge Trade Centre for helping us choose an awesome, low mileage, one owner car that we are so proud of. Simon, who we think might be the boss?, Zac the non-pressurizing salesman, Lucy who is constantly on hand for any questions etc, the mechanic who we think was called Colin who instantly sorted out the one tiny niggle we had with our new car (a five pence piece stuck in the seat rail no less!!!). Add onto this the fact they gave us a jolly good and fair price for our trade in vehicle. We absolutely recommend these guys to everyone and feel certain we will be returning next time we change either of our cars. Thank you all so much guys, please keep up this awesome team work and brilliant, totally stress free method of trading motor vehicles.
John and Fiona Warman
What a pleasure
What a pleasure and a big thank you to Lucie and the team for the wonderful help i received. i was really stuck while insuring my vehicle that i had just purchased from them,my mobile had transpired,everything was going wrong until Lucie stepped in and worked like a beaver to get me out and on the road, a big thankyou to all at the TRADE CENTRE.Philip j evans.
Maxine Ferguson
I recently bought a car from Ivybridge Trade Centre, after reading the good reviews on here. They were truly amazing, I came away with a lovely car, with 12 months MOT, and a great deal. I will definately look out on their website for my sons car, and would highly recommend them.
K.C Wright
Simon was very courteous and friendly. Helped me choose the car i wanted. Definitely will be back in the future.
Mark Bennett
I bought a car from Ivybridge Trade Centre, I can hand on heart say I received what you can only say is first class service from them. Would I recommend them 100% I would, would I buy again from them without a second thought
Sarah Austin
I was looking for a cheap family estate car, the staff at Ivybridge Trade Centre were extremely helpful, the car I liked, was given a full new mot, serviced and professionally cleaned. anything needed to be done, was done right away.... great can do attitude!! Would strongly recommend!!

Sam
I have bought 2 cars from ivybrige trade centre I found all the guys to be helpful never had any problems. Since agreeing to px my last car it broke down and I have problems getting my px to them and they have been very understanding and patient with me... would highly recommend them.

U Turn
What a U Turn, found a nice Kia Sedona, with Ivybridge Trade Centre paid, picked it up and off I went.......... I broke down twice before arriving home only 15 miles away. You always worry with Second hand car dealers, so I sent an email, explaining the issues and expecting a fight on my hands. But no, what a fantastic, honest and hard working team. I explained I had lost my confidence in the Kia, so a replacement car was found, communications were faultless and the replacement car great. Any second hand car can go wrong, don't judge a team on its faults but how these are corrected. A1 Service, Thank You
Kevin
excellent service, staff helpful and polite. the few niggles I had initially with the car were sorted without any quibble. Would certainly recommend if you are after a car at an excellent price.

jim
Excellent service! Everything I requested was attended to and the car was fully serviced and spotlessly clean when I picked it up the next day after viewing. The car drives flawlessly and is without fault. Great value too! Happy to recommend them
Simon Hooper
Needed a cheap and cheerful car and this place had a great selection. Staff were very welcoming and professional. Very happy with my purchase, other dealerships should follow their example. Keep up the good work :)
Paul
Bargain, was unsure after reading some reviews of Ivybridge Trade Centre, but the positive reviews felt more genuine, and followed my instincts, Glad i did, found the car i was looking for at a better deal then i could find anywhere locally, Car was all Safety checked Cleaned and a new MOT all for a car less then £1000, had the car 2 months now with no issues will recommend these guys to anyone wanting a bargain car thats realistic on what their budget can buy.
Steve Martin
Just recently purchased a BMW E46 320D Tourer from Ivybridge Trade Centre and I am very pleased! When I saw the car initially it was in a pretty poor state it looked like the previous owners were probably smokers and pet owners, Scott advised me that it had only just come in as a trade in and they had not had time to prepare it which was fair enough. Scott was very honest and up front and there was no pressure at all, I had plenty of time to look around the car and take it for a spin. On my return I mentioned to Scott the the insulation under the bonnet was hanging down and potentially a hazard but he assured me that this would be dealt with. I picked the car up last week and I did not recognise it! fully valeted, bonnet insulation sorted and Scott advised that during the safety check the rear brakes were not great and I had a nail in a tyre so they had put new pads on the back and changed the tyre, brilliant! Anyway the long and short is, good honest, friendly service and I would definitely use them again!
MR IAN VALETINE
After reading reviews of Ivybridge Trade Centre I was a bit weary, however they had the car I wanted so went for a look. The salesman Scott was friendly and keen to help. I had a car to trade in which he was happy to take and offered me a fair price (compared to some dealer in the area). The deal was done and a week later after a safety check which included them fitting 2 new tyres, I pick the car up. all the work had been carried out and the car was fully valeted. 2 days after I collected it the engine management light came on! i called them about it and they were only to happy to help. there was a problem with the wiring so they carried out all of the work required to put it right. 24 hours later i picked the car up again. all the work was carried out under warranty and did not cost me a penny. I work recommend this trade centre to anyone. Excellent service and decent priced cars. Thank Guys much appreciated.
RUSSEL
I thought ivybridge trade centre was perfect. The service was impeccable and they made sure they did everything they could to help me out and find what I was lookin for. I'd highly recommend them to anyone looking at purchasing a car and will definitely use them again in the future. 10/10
CONOR
Very helpful, brilliant service and a lovely car!
CLIVE
Bought a BMW a few weeks ago, extremely happy! Was very clean and tidy for a ten + year old car, happy with the service from the guys I dealt with. I would highly recommend this garage to my friends and family.
CHRIS CKARKE
I bought a transporter caravelle and am very happy with it. The price was good and staff were friendly. I have done lots of miles in it now and would go back for another vehicle.
CITREON C5 DRIVER
Bought a Citroen C5 Estate from Ivybridge Trade Centre on 3/1/16 for an incredibly reasonable price with my old car part exchanged. I viewed it the week before and when I came in to collect, they had serviced and valeted the car as well as putting on new tires and front break pads to ensure it was entirely up to safe standard. The car is absolutely fantastic. After care was great as well. I had a little problem with the front bumper when it grounded out on a manhole cover the day after purchase and I went back two days later, no quibble they fixed it within the hour and had me back on my way. All in all, I'm a very happy customer and would happily recommend this garage to friends and family.
GARETH
I have now bought 5 vehicles from this dealer over the last two years. I cannot fault the service provided and also the value for money. The chaps are very helpful and I would highly recommend this dealer.
BENTLEY DREAMER
Don't no why people have such high expectations of a garage like this. I needed a cheap run about that would help me keep mobile. I found the right car at a fair price, I I wasn't expecting a main dealer experience. The guys were the normal sales men you would expect in a place like this which is fine. But overall I more than happy. I will be asking them to get me a Bentley when I win the lotto!!!
AUDI A4 AVANT DRIVER
Found dealer easy to deal with and got car at great price. Was a bit dirty when first viewed vehicle but they made it look like new when I collected it! Managed to negotiate a new mot and service included in the price, and my friend who is a mechanic checked car after I saw reviews on here but he said was all ok, and he has dealt with this dealer and said they aren't a bad bunch! I would recommend to my friends/family and come back for another car.
JAGUAR MAN
What other reviewers seem to have missed is that main dealers bump up their prices for fripperies like cups of coffee, over-staffed reception rooms or always available test drives. If you can see through these tricks then Ivybridge Trade Centre will be a revelation and a breath of fresh air. True; it surprised me when I wasn't allowed to test drive my chosen car but that honesty is refreshing in a market of over-eager salespeople who aim to hook you with a test drive. When I came back and they bent over backwards to sort out a superb deal - which in the end is what it's all about. So, to put things simply; if you want a good deal go to these guys. Where other dealers stick to their guns these guys want to do a deal and 'meet in the middle' which should always be appreciated. The car I bought was immaculate inside and out and Richard and Scott, who I dealt with, had excellent knowledge, bordering on the nerdy. But I liked that as too many salespeople talk it but haven't a clue about the finer nuts-and-bolts. To conclude value was top-notch so if you can see past the small forecourt and rough edges - this place is superb!
ANDYSKINN
Recently bought cheap Nissan Micra and all in all very pleased. Seems to be a goodun. Guys are helpful, everything was explained well. The three month guarantee is in writing, unlike a lot of dealers, so you can see what's covered. Just one criticism. They changed three tyres as they were nearing the limit, and I thought it was a bit mean not to do the fourth for the sake of £30 or so. Anyway, so far so good, and I am pleased with the car.
MT J YOUNG
Very pleased with my purchase. Appointments arranged and dealer available. Better service than I expected from a |Trade Centre. Disappointed with the value for my own vehicle BUT you cannot expect to buy at a reasonableprice and expect good money for the vehicle you are selling. You have the option of selling your vehicleprivately. Out of interest I checked the website for the price my own vehicle was being sold for and found it not unreasonable.i